{"id":1633,"date":"2026-07-26T11:38:20","date_gmt":"2026-07-26T11:38:20","guid":{"rendered":"https:\/\/iqraembstudio.com\/?page_id=1633"},"modified":"2026-07-28T07:24:50","modified_gmt":"2026-07-28T07:24:50","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/iqraembstudio.com\/shipping-delivery-policy\/","title":{"rendered":"Shipping & Delivery Policy"},"content":{"rendered":"\t\t
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Shipping & Delivery Policy<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Shipping & Delivery Policy<\/h2>\n\t\t\t\t\t

This policy applies to physical orders. Digital services are delivered electronically according to the timeline confirmed in the quotation, invoice, or order communication.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Production and Processing<\/h2>\n\t\t\t\t\t

Production begins after the required specifications, approvals, and payment arrangements are complete. Estimated production time depends on product availability, order quantity, customization, sampling, and complexity. Any estimate begins from the date all required items are received unless we agree otherwise in writing.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Shipping Method and Charges<\/h2>\n\t\t\t\t\t

We may use DHL, FedEx, UPS, another courier, freight provider, or a customer-nominated carrier, depending on destination, service availability, cost, and order requirements. The quotation or invoice will state whether shipping is included or charged separately. Split shipments or special handling may create additional charges and will be agreed where reasonably possible before dispatch.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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3. Delivery Estimates<\/h2>\n\t\t\t\t\t

Shipping and delivery dates are estimates, not guarantees, unless we expressly agree to a guaranteed service in writing. Delivery may be affected by carrier operations, customs, inspections, weather, holidays, strikes, security events, recipient availability, or other matters outside our reasonable control. We will communicate material known delays and take reasonable steps to assist.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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4. Tracking and Receipt<\/h2>\n\t\t\t\t\t

Where available, tracking details will be provided after dispatch. The customer should monitor tracking, arrange for an authorized recipient, and inspect the shipment promptly. A carrier\u2019s delivery scan, signature, photograph, or equivalent record may be used as evidence of delivery, subject to contrary evidence.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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5. Address and Re-delivery<\/h2>\n\t\t\t\t\t

The customer must provide a complete, accurate, and serviceable delivery address, contact number, recipient name, and any required tax or importer information. Additional charges caused by incorrect or incomplete information, refusal, failed delivery, storage, return, or re-delivery are the customer\u2019s responsibility unless the problem resulted from our error.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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6. International Shipments, Customs, and Import Charges<\/h2>\n\t\t\t\t\t

The customer is responsible for confirming that the products may lawfully be imported into the destination and for providing information needed for customs clearance. Unless the quotation or invoice expressly states otherwise, the recipient or importer is responsible for destination customs duties, import taxes, VAT\/GST, brokerage, clearance, inspection, storage, and similar charges. Customs authorities may open and inspect shipments.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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7. Risk and Shipping Terms<\/h2>\n\t\t\t\t\t

Responsibility for freight, insurance, customs formalities, delivery, and risk of loss will follow any shipping term expressly stated in the accepted quotation or invoice. If no specific shipping term is stated, applicable law and the confirmed carrier arrangement will apply. Please request clarification before approving an order if you need a particular delivery term, insurance level, or signature service.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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8. Damage, Shortage, or Loss<\/h2>\n\t\t\t\t\t

For visible transit damage, ask the carrier to note the damage when possible and notify us within 7 calendar days after delivery. For non-delivery, notify us promptly after the tracking estimate has passed. Provide the order reference, photographs or video, packaging and label images, affected quantities, and any carrier report. Keep all goods and packaging until we or the carrier confirm that they may be disposed of.<\/p>\n\t\t\t\t\t

We will investigate and reasonably assist with the carrier or insurer. Any replacement, refund, or other remedy will depend on the cause, agreed shipping terms, available insurance, carrier determination, and applicable law.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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9. Unclaimed or Returned Shipments<\/h2>\n\t\t\t\t\t

If a shipment is refused, unclaimed, abandoned, or returned for reasons not caused by us, the customer remains responsible for the order and for resulting return freight, duties, storage, disposal, and re-delivery charges. Where goods can be recovered and re-sent, re-delivery will normally require advance payment of additional costs.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Contact Us<\/h2>\n\t\t\t\t\t

Questions, notices, privacy requests, or order-related concerns may be sent to info@iqraembstudio.com. Please include your name, company name (if applicable), order or quotation reference, and enough detail for us to respond.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Shipping & Delivery Policy Shipping & Delivery Policy This policy applies to physical orders. Digital services are delivered electronically according […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1633","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/pages\/1633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/comments?post=1633"}],"version-history":[{"count":7,"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/pages\/1633\/revisions"}],"predecessor-version":[{"id":2090,"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/pages\/1633\/revisions\/2090"}],"wp:attachment":[{"href":"https:\/\/iqraembstudio.com\/wp-json\/wp\/v2\/media?parent=1633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}